FREQUENTLY ASKED QUESTIONS

Tow Bar FAQ

Take a look at our frequently asked questions below to help guide you towards the right towbar purchases. If you’d prefer to speak to one of our friendly staff in Melbourne, give us a call on 1300 238 869. We’re more than happy to help and answer any questions you may have.

Our towbar installation comes with everything you need to tow as soon as the job is finished, including tow ball, rated shackles and electrical connections.

The maximum tow rating can usually be found in your vehicle’s handbook. We also fit Rating Labels to the inside of the driver’s door and towbar, which display towing capacity and ball weight on completion of the job.

As long as the tongue/ball mount does not obscure the licence plate, then there is no issue.

Test all the lights on the trailer. If only one is not working there is a possible blown globe. If multiple lights are not working check the plug and make sure pins are connecting. If none are working then a fuse may have blown. In any case, if we have fitted the towbar feel free to give us a call. Our helpful staff would be more than happy to guide you through some troubleshooting.

In Melbourne, any caravan, boat or trailer loaded that is more 750kg needs to have either hydraulic or electric brakes.

A standard towbar is usually a flat tongue held onto the towbar with two 24mm bolts. They are designed for smaller trailers and smaller loads.

Heavy duty towbars are designed around a 50mm box hitch and the tongue section is easily removable by being secured with a pin and clip. They are designed to match the maximum towing capacity of the fitted vehicle.

If the part is not genuine but is interchangeable with the genuine part and is ADR Approved, it is deemed appropriate for the purpose and would therefore not void your manufacturer’s warranty.

Get A Quote

For any enquiries and an obligation-free quote, call today on 1300 238 869 or through our contact form online – we’re confident that we can give you the best possible outcome.